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Walt Disney World Brings AI Into Its Booking Site
Launching in beta soon, some guests will see AI-generated summaries as well as being able to plan vacations conversationally with a chatbot.
AI Summary
Walt Disney World is preparing to launch its own AI engine on its booking site and app, with a beta rollout slated to begin soon. The new system will provide guests with AI‑generated vacation summaries and allow them to plan trips through a conversational chatbot. While AI tools such as ChatGPT, Copilot, Booking.com and TripAdvisor have already been used for travel planning, Disney’s offering will be integrated directly into its reservation platform. This move adds a proprietary AI option for users seeking Disney‑specific itinerary assistance.
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