Summary

Each year, millions of Americans spend a significant amount of time applying to Medicaid, the Supplemental Nutrition Assistance Program (SNAP) and other public assistance programs to meet their basic food and health care needs. The arduous process of completing forms, interviews, verifications and potential appeals—which often must be repeated for each program a person applies to—places a substantial administrative burden on applicants and their families, as well as the state agencies tasked with processing these applications.

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