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Leaks Show That Meta’s New AI Agent Relied on Real People to Make Calls
Reports indicate Muse was routing calls the AI was supposedly making to humans in call centers.
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Reports reveal that Meta’s AI agent Muse was routing calls it was supposed to handle to human agents in call centers. The leaks suggest the system relied on real people to answer customer inquiries. No further details about the circumstances or intended use of the agent are provided.
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