Story Brief

That's according to a large analysis of more than 200 studies showing that the first impressions people make at work are largely based on verbal and nonverbal communication styles, with substantive content—like the experience shown on a resume—accounting for a smaller of these key impressions. What's more, those first impressions, which are often formed in less than a minute, can have a lasting influence on key decisions like mentorship opportunities and promotions weeks and even months later.

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