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Baltimore will turn 911 into more than just an emergency number
Baltimore is rethinking what it means to call 911, and who responds. Callers who don't need police will get help finding social services and healthcare before they actually fall into crisis.
AI Summary
Baltimore is shifting its 911 response system to provide callers with access to social services and healthcare before they reach a crisis point. The city is reimagining the traditional role of 911, which is often associated with emergency police responses. Instead, callers who do not require immediate police assistance will be directed to relevant social services and healthcare resources. This development aims to address the root causes of crises rather than simply responding to emergencies.
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