AI Summary

Executives note that AI adoption has become mainstream in workplaces, with new jargon such as “tokenmaxxing” entering everyday discussions as employees experiment with the technology. ServiceNow reports that while the majority of organizations now view AI as a valuable investment, only 9 % have achieved significant progress in constructing complex autonomous workflows. This gap highlights a disparity between broad acceptance of AI tools and the ability to implement sophisticated, self‑directed processes at scale.

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