AI Summary

XPENG secured the top spot in the European USCALE “EV Satisfaction Study” for a second consecutive year, with its recommendation rate rising to 82%, well above the 53% industry average. The study, conducted by consulting firm USCALE using Net Promoter Score methodology, surveyed over 4,000 owners in Germany, Austria and Switzerland and evaluated factors such as charging speed, range and overall product features. XPENG outperformed all American, European and Asian manufacturers, showing particular strength in charging performance, charging management, range and app integration, and recorded only promoters with no detractors.

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