Science · 3 views
When customers cross the line: Study reveals hidden toll of harassment on gig workers
A rideshare driver picks up a passenger who makes repeated unwanted sexual comments. The ride ends, but the experience doesn't.
Summary
A rideshare driver picks up a passenger who makes repeated unwanted sexual comments. The ride ends, but the experience doesn't. The driver may still feel anxious, distracted or angry long after the passenger leaves. Those feelings can carry into the next ride, affecting how the driver works and interacts with other customers.
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