AI Summary

Kelly Esten simultaneously serves as chief marketing officer and chief operating officer at Toast, the restaurant‑technology company where she has worked for nine years. She attributes her ability to juggle both roles to a habit of delegating responsibilities, a practice that shapes her leadership approach. During her tenure, Esten has overseen product launches, directed partnership initiatives, and contributed to expanding Toast’s business with increasingly large restaurant groups. This dual‑title arrangement reflects her focus on empowering teams while steering the company’s growth.

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