Energy · 169 views
The utility billing system is preventing rate and program innovation
Utilities are spending billions to modernize the grid, but the system responsible for billing customers is not keeping up, writes GridX Chief Commercial Officer Scott Engstrom.
AI Summary
The current utility billing system is hindering the adoption of new rates and programs, according to a recent assessment. This outdated system is preventing utilities from effectively implementing innovative rate structures and programs, which could potentially benefit customers and the grid as a whole.
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