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Sony is ditching its cross-product support app for dedicated alternatives
Dedicated apps offer more control, but keeping track of multiple Sony products could become less convenient. Sony will be discontinuing the Support by Sony app on February 28, 2027.
Summary
Dedicated apps offer more control, but keeping track of multiple Sony products could become less convenient. Sony will be discontinuing the Support by Sony app on February 28, 2027. The service support app distributed firmware update alerts, helped troubleshoot issues and even sent out company product and news notifications.
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