Technology · 7 views
NHS breach helpline left staff carrying a 'significant emotional burden'
Team given a day's notice faced distressed callers, safeguarding decisions during project that stretched from 2 weeks to 11 NHS staff drafted into a helpline after colleagues' health data was exposed online faced distressed callers…
AI Summary
A review found that NHS staff were drafted onto a breach helpline with only a day's notice after colleagues' health data was posted online. The project, originally planned for two weeks, expanded to involve eleven staff members who handled distressed callers and made safeguarding decisions.
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