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DOJ lawsuit says Lyft routinely refuses service to passengers with disabilities
The Justice Department has filed a lawsuit against Lyft, accusing the company and its drivers of "routinely" refusing service to passengers with disabilities.
AI Summary
The Justice Department has sued Lyft, alleging the ride‑hailing firm and its drivers “routinely” deny service to passengers who use mobility devices such as stowable wheelchairs or who travel with service animals. The complaint says these actions breach Title III of the Americans with Disabilities Act, which bars transportation providers from disability‑based discrimination. The department also claims Lyft imposes cancellation fees on riders it refuses, and has failed to adjust policies—such as denying front‑seat access to those with mobility needs—to prevent discrimination.
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