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Can AI feel safer than human advice for consumers who face discrimination?
What should you cook for dinner on a budget of 20 euros when you have a guest with a gluten intolerance?
AI Summary
A shopper with a €20 budget and a gluten‑intolerant guest might ask a shop assistant or use Hopla, an AI‑powered shopping assistant from Carrefour. Hopla offers recipe suggestions that fit the budget and dietary restriction. The scenario illustrates a larger question about trust: when receiving a recommendation, do consumers prefer human advice or AI guidance? The article raises this issue but does not provide further evidence or outcomes.
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