Crime & Justice · 3 views
Californians accuse PG&E of violating privacy by routing calls through AI
Crime & Justice 
Story intelligence
Coverage Single outlet Single-outlet story
Views 3 Community interest
Brief read Under 1 min brief 26 words
Summary
The utility's customers say their sensitive information, such as Social Security numbers and financial details, was transcribed by a third party without disclosure or their consent.
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