Summary

England outside London carried about 1.85 billion local-bus passenger journeys in 2024/25, compared with roughly 1.98 billion before COVID-19. Passenger journeys had recovered to 93.3% of their 2019/20 level, while bus service mileage had recovered to 86.0%. Put those two figures together and passenger journeys per service mile were about 8.5% higher than before the pandemic. That is a legitimate productivity ratio.

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