Business & Economy · 2 views
AI agents went shopping for TVs and laptops—and messed up nearly 50% of the time, study shows
As personal AI agents like Muse or Claude become part of daily life, more people are asking them to carry out shopping tasks. But there’s a problem: the agents aren’t very good at shopping.
Summary
As personal AI agents like Muse or Claude become part of daily life, more people are asking them to carry out shopping tasks. But there’s a problem: the agents aren’t very good at shopping. In a first-of-its-kind study, Visa instructed 22 different agents to purchase three everyday items—a TV, a laptop and a hair appliance—and, while some agents did significantly better than others, the overall success rate was only around 57%.
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